Verify the relationship
Ask how the reference knows the candidate, when they worked together, and what responsibilities the candidate held. Work references are generally more useful than friends or relatives.
Ask about the work
Confirm the duties, schedule, reliability, communication, and strengths the reference observed. Ask whether the candidate handled responsibilities similar to routine cleaning, deep cleaning, laundry, dishes, errands, and household organization.
Invite balanced feedback
Ask what support or direction helped the candidate succeed, whether any concerns arose, and whether the reference would hire the person again. Take notes so you can compare answers accurately.
Confirm, do not assume
Reference checks add context but should not stand alone. Compare the information with the profile and interviews, and follow up directly with the candidate if something needs clarification.
