Prepare before the start date

Gather the schedule, contact list, house rules, access instructions, and supplies the housekeeper or cleaner will need. Store private information securely and share only what is necessary for the work.

Walk through the routine

Show where important items are kept and explain priorities, preferences, and safety procedures. Demonstrate equipment or tasks that are specific to the home instead of assuming they are obvious.

Confirm communication

Agree on how to share updates, report expenses or incidents, and handle schedule changes. Make sure both parties know whom to contact in an emergency.

Check in early

Set a brief check-in after the first shift and a more detailed review after the first week or two. Clear, timely feedback helps the new arrangement settle into a reliable routine.